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Privacy Notice

Effective Date:  August 1, 2014

This privacy notice discloses the privacy practices for Homer Laughlin China Collectors Association and our website, http://www.hlcca.org. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data

 

Information Collection, Use, and Sharing

HLCCA is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or material changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting your zone rep or via any of the email addresses or phone numbers provided on our website:

  • Identify your stored personal data (if any);
  • Update or correct any stored personal data;
  • Delete stored personal data;
  • Express any concerns you have about our use of your data

 

Registration

In order to use this website, a user must first complete the registration form. During registration, the user is required to give certain information (such as name, mailing, and email address). This information is required and used to create your account and contact you about the products/services on our site in which you have expressed interest. 

Orders

We request information from you on our order form. In order to make purchases, you must provide your contact information (name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Sharing

Maintaining information about our customers is an important part of our membership and business.  We will share customer information only as described below:

We use other companies to perform functions on our behalf.  In these cases, we will use a third-party shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

In some cases, we may partner with another party to provide specific services on an as-needed basis. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

For those members who specifically opt-in through their HLCCA account, we may include your name, email address, city and state on our membership roster that is only made available to other members. This information is not available to non-members through our website.

If we are compelled by law to disclose sensitive information, we will comply with such orders.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only board members who need access to your information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (e.g., advertisers). However, we have no access to or control over these cookies.

External Links

This web site may contain links to external websites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our website users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time, we may request information via surveys or contests through this website. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and disclose any information. Information requested may include contact information (such as name and shipping address) and/or demographic information (such as zip code or age). In the case of contests, contact information will be used to notify winners and award prizes. Survey information may be used for purposes of monitoring or improving the use and satisfaction of this site.

Notification of Changes

We may amend this privacy policy from time to time; please review it periodically. We maintain the option to modify this privacy at any time by electronic notice posted on our website or via email to members when there are material changes. Your continued use of our website after the date that such notices are provided will be deemed to be your agreement to the changed terms.